Ongoing support
Aftercare & Maintenance
Keep your installation running smoothly for years to come. Here's how to look after your system and what support you can expect from us.
What's included in your aftercare
Every installation comes with ongoing support.
Workmanship guarantee
2-year coverage on all installation work
Warranty support
We help with manufacturer claims
Email support
Questions answered by our team
Documentation access
Request copies of certificates anytime
Maintenance tips
Most home energy systems require minimal maintenance. Here's what to look out for.
EV Chargers
Monthly check recommended
- Visual inspection of cable for damage
- Check connector is clean and dry
- Test safety functions periodically
- Keep unit clean (wipe with damp cloth)
- Check for firmware updates via app
No routine professional maintenance required
Solar Panels
Quarterly visual check
- Visual check for debris or damage
- Monitor output via your app/inverter
- Cleaning only if visibly dirty (rain usually suffices)
- Check for shading from new tree growth
- Keep inverter ventilated
Professional inspection every 3-5 years recommended
Battery Storage
Monthly app check
- Monitor charge cycles and capacity via app
- Ensure battery area stays ventilated
- Check for any warning lights
- Keep area around battery clear
- Review app for any alerts
Usually no routine maintenance needed
In an emergency
- •Turn off the system at the main isolator
- •Do not attempt to repair yourself
- •Contact us or a qualified electrician
- •In case of fire, evacuate and call 999
Maintenance FAQs
Need help with your system?
Whether it's a question about maintenance, a warranty concern, or something doesn't seem right, we're here to help.